mdmoms mdmoms
Quick Shop
Shopping Bag
Login
 
 

MDMOMS.COM is available 24 hrs, 7 days a week for online ordering.

INQUIRIES:
For questions or concerns, contact us via telephone or email.

Telephone (toll-free): (888) MDMoms2 or (888) 636-6672

Email: For general information and order status: customerservice@mdmoms. com

We are able to assist you most timely and thoroughly via e-mail. However, should you need to speak directly with our customer service representative, please phone our toll-free number, and leave a message. All inquiries will be answered before the end of the following business day.

SHIPPING AND HANDLING:
Shipping and handling fees are non-refundable:
Please note, return of the product is required for a full refund or equivalent exchange.

We will always make our best effort to process orders placed between 8am and 5pm PST Monday through Friday within 2 business days. Your order will be shipped via FedEx or USPS following credit card authorization.

Express shipping (1-2 day delivery) is available at an additional charge.

Want to ship more for less? Try our new Value Ship option!

How does it work? When you choose the Value Ship option, we choose the most cost effective method of transport for your order: either FedEx ground or USPS Priority Mail. Both methods have tracking ability, and you will be notified of the chosen ship method and tracking number once your order has shipped.
Order total Value Ship Cost
Up to $29.99 $5
$30 - $59.99 $8
$60 - $89.99 $10
$90 - $120.00 $12
Over $120 FREE S&H
Please note: Promo codes may not be used in conjunction with the Value Ship option.

We are happy to accommodate most international orders. Please email us at customerservice@mdmoms.com or phone us at 888.636.6672 to determine if we are able to ship to your market and to place your order. A $20 surcharge will be added to standard shipping fees on all international orders.

You will be responsible for all clearance charges (duty, taxes and/or brokerage fees) associated with your order.

RETURNS:
Complete customer satisfaction is our goal. If you are not satisfied with a product, please contact us to arrange for a return authorization, and exchange or refund, within 30 days of purchase.

Shipping and handling charges are non-refundable.

Returns will be processed within 7 days of arrival at our warehouse. For your protection, we advise that you send returns via Fed Ex, UPS or registered mail.

Please note return of the product is required for a full refund or equivalent exchange.

If your merchandise arrives damaged, please contact MD Moms at our toll-free number (888.636.6672) within 10 days of delivery.

If you believe your purchase has been lost or stolen, please contact MD Moms as soon as possible to expedite processing. All lost items will be subject to verification through the original freight carrier.

PAYMENT METHODS:
We accept Visa, MasterCard, American Express and Discover.

ORDER STATUS:
Upon receipt of your order and verification of your payment, a confirmation of your transaction will be sent to you via e-mail . When your order ships, you will receive a Fed Ex tracking number via e-mail.

SALES TAX:
Orders shipped to California will be subject to applicable local sales tax.

ONLINE SECURITY AND PRIVACY:
Privacy
MD Moms is strongly committed to preserving the privacy of its customers. This statement covers our policies for use and dissemination of customer information and transactions.

We collect name, address, telephone and e-mail information with the sole intent of providing the products and services you request. Customer information is used to process online or telephone purchases only. We may use this information to send you announcements about MD Moms products and promotions. Under no circumstances will we share your information with other vendors, websites or third parties.

Security
MD Moms provides a secure site for online transaction. All credit card numbers are encrypted for safe, secure online purchase. We use SSL technology to protect the security of your information transmitted to us.

MDMoms .com DISCLAIMER:
The content and information on this website has been designed by MD Moms for your informational use only. Our site provides general child health and parenting information and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. The information is meant to be consistent with the standard of care at the time of publication. However, in view of the possibility of human error or changes in medical science, neither the authors nor MD Moms warrants that the information contained herein is in every respect accurate or complete, and are not responsible for any errors or omissions or for the results obtained from the use of such information.

Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you read on this website. Readers accessing the information on these sites assume full responsibility for the use of the information and agree that MD Moms is not responsible for any claim arising from the use of that information.

All information provided by MD Moms is owned by or licensed for use on MDMoms.com. We retain all proprietary rights, including without limitation copyrights to the information on MDMoms.com. You may print or download the information for personal use only; otherwise, information provided in MDMoms.com may not be reproduced, transmitted, downloaded, distributed, or displayed without our express consent.

Please note that MDMoms.com may provide links to other sites on the World Wide Web. We do not represent that we have endorsed, in any way, the content of any site to which MDMoms.com may offer a link, and we do not make any representation or warranty in any respect regarding the accuracy, completeness, or reliability of the content of any such site or any characteristic of its sponsor. Likewise, the sites linked to MD Moms do not endorse or make any representation of the information contained in MDMoms.com.

Visiting this website DOES NOT establish a patient-physician relationship with any physician associated with the MD Moms. Furthermore, one should consult one's own physician for specific advice for one's personal situation.

MD Moms® and Baby Silk®:
MD Moms and Baby Silk are registered trademarks. All rights are reserved. Any reproduction or redistribution of components of this Website, in whole or in part, is strictly prohibited by law.

ACCEPTANCE OF TERMS:
By using MDMoms.com you acknowledge your acceptance of our Privacy and Security statement, and our disclaimer policy.


 
 
 
 
  Copyright © 2005-2010 MD MOMS  
  888.MDMOMS2 (636.6672). customerservice@mdmoms.com